Q: What’s a sure-fire way to get a busy assigning attorney to answer a follow-up question?
A: First, ask good questions at the time you take the assignment, to cut down on follow-up inquiries and to show your questions are on-point. Also ask (or find out from others who work with that lawyer) how s/he prefers to be contacted while the work is in progress — whether by email, voicemail, popping by, getting on the calendar for a short appointment, or even via written note.
Then, always make your questions, however delivered, short and to the point. If you have approval to send one by e-mail, use a subject line indicating a response is needed. When a question is truly time-sensitive, say so.
Finally, always be sure there is no one else who can answer the question. Avoid a reputation as someone who asks too many questions and, instead, build good relationships with those who can help you, including paralegals and administrative assistants as well as the lawyers.
All-in-all, there may be no sure-fire advice, but hopefully these tips will help you get answers to questions vital to getting your work done efficiently and effectively, on time and on budget.